Services and Hosting


Depending on the complexity of your information system requirements and the level of control you want for yourself to be able to modify and add users or new structures, EpiConcept works with clients roughly at five levels.

1. Free account and documentation - You can create a free account and use the included documentation. A technical person will be able to create a basic, usable monitoring type database with multiple users and basic data analysis.

2. Introductory course -  Learn how to use the Voozanoo 3 application to create a basic information system. With this training you will have the knowledge necessary to create multi-table and multi-user relational databases accessible from any web browser. See more about the course and training dates.

3. Course and project accompanyment workshop - Following a three day training and depending again on the complexity of your needs, stay for another one to three days of side-by-side accompanyment for the creation of your database application with a project manager. The project manager will help you create the correct architecture for your application and keep you from common pitfalls. After these extra days, you will have a solid structure in place and the experience to extend or fine-tune your system as needed.

4. EpiConcept development - If your requirements are rather complex, it is possible that the standard Voozanoo application will need some additional software development for those specialized functions or workflows  required by real-world constraints. In these more complex situations, the client can decide what level of modifications or control he/she will need access to and those capabilities will be custom built into the information system.

5. Product creation - At the top end is the creation of a fully self-contained application that the client can rent or make free of charge to other groups or organisations.

Data Analysis - The process of making conclusions about what the collected data says is extremely critical. It determines the actions to be taken which can be a large investment of resources and/or money. The Epidemiology team at EpiConcept has many years of experience writing the protocols to be used before data collection begins. They understand clearly how the data cleaning process works and what methods can endanger an unbiased analysis. Finally, the actual task of using various statistical tests and communicating the conclusions is a skill which this team has amply exercised.

Our Methodology

After creating the general and functional specifications, each projet led by EpiConcept gets divided into small development pieces.  This division is advantageous because it allows us to complete development work in iterative steps.  This iterative method saves time for both the development team and the client by reducing the acceptance phase time and thus the overall project length. Each subdivision is executed as its own project and thus it is possible to run several subdivisions in parallel (so long as they are not dependent one upon another).  This allows the development team to begin a second, third or fourth iteration without having to wait for the other ones to be tested and validated. Carrying out a project no longer consists of a long development phase followed by a testing phase, but by multiple iterations of subdivisions in parallel.

We can outline it as follows:

  • Frequent delivery of subdivisions allows the client to preview his system before final delivery
  • Functional and temporal deviations from the initial specifications can be caught early and their consequences minimised
  • The global project length is reduced due to greater and earlier reactivity by the client’s project team
  • A more “reasonable” perimeter of differences in the acceptance phase
  • A higher quality acceptance phase
  • Better follow up and monitoring of development time to compare with the original planning

EpiConcept is certified ASIP

EpiConcept has put into place a data security policy that fulfils the legal and ethical requirements associated with hosting personal health information. EpiConcept operates IT systems originating from Information Security Management System (ISMS) practices in order to guaranty the availability, completeness, and the confidentiality of data to whom it is entrusted.

Since 11 May 2012, EpiConcept has been a state-certified “Personal health data hosting provider”. The certification has been granted by the ministry of health, after a substantiated recommendation by a CNIL (National Commission for informatics and personal liberties) certification committee for a  duration of three years. The limits of this certification for EpiConcept concern the applications developed based on the Voozanoo framework. The technical requirements in terms of security, risk analysis, and an established Information Systems Security Policy to obtain this certification are very close to those required for the ISO 27001 norm. (Link to the ASIP health agency)   

Organizing the security system

EpiConcept has adopted the following measures:

  • steering committee creation
  • security diagnosis at each level (development platform, development, hosting)
  • definition of a workgroup to cover the risks (practices formalization , security management processes, employee training plan)
  • accompaniment by security experts (some of whom are from HS Consultants)

Hosting platform architecture

All development at EpiConcept starts with the Voozanoo framework. Security measures include:

  • systematic use of encryption
  • network segmentation by use of distinct sub-networks
  • choice of operating systems known for their robust nature and then optimised by experts
  • immediate security updating of open source tools
  • security training for software developers

For more information please contact our chief information security officer at

Application Hosting

A database application of course needs a place to live. By default, Voozanoo applications run in the ASIP certified environment on a server centre just outside of Paris. If, as in the case of some organisations, you'd like to have the Voozanoo environment installed on your own servers, EpiConcept can arrange this in cooperation with your organisation's IT director.

Your Contacts

Franck Soury - Business Development Directeur (

Franck has a 3rd cycle masters degree from the Ecole Supérieure de Commerce in Bordeaux, a masters in neurobiology, and is an Associate in Risk Manager from the insurance institute of America. After having worked several years in hospitals as a risk manager, Franck moved to information systems software in which he held various positions from conception to project management. Franck has been the marketing and commercial director of EpiConcept since July 2007.

Guillaume Jeannerod - General Director of EpiConcept and Team 3 Projects (

Formally trained as an engineer, Guillaume Jeannerod has been the president and general director of EpiConcept since 2003. His experience of putting in place various public health information technology (IT) systems and in particular in the management of regional campaigns for cancer screening dates back to 1996.

Etienne Sévin - Team 1 Project Director and information systems architect (

Etienne holds an advanced studies degree (DEA) in biomathematics and Biostatistics. Specializing in the latest web technologies, he is the architect of the Voozanoo system.


Dalhia Khnafo - Infrastructure and Team 2 Project Director (

With IT experience going back to 1998 and specializing in Agile methods, Dalhia has been with EpiConcept since 2006. Her professional experience includes work in the hospital sector, industry, and software editors. She has a DEA (advanced studies degree) from the CNAM in ergonomics and specialized in cognitive ergonomics and organizational engineering.


Curtis Broderick - User advocate, documentation, technical training (

Curtis has a masters in Educational Technology with a concentration in instructional design. He has held various positions applying technology to learning in the domains of industry, education, and government. He is an advocate for the user, designs user interfaces, writes the user documentation and conducts technical trainings. Curtis also maintains this Voozanoo web site.